TouchStone Health Photo
TouchStone Health Photo
TouchStone Health Photo

Privacy Policy

Personal Health Information Protection Act
The Ontario Government has legislation, the Personal Health Information Protection Act (PHIPA) that has been established to set out rules for the collection and utilization of information that is collected about patients.

This privacy policy will help you understand how we use and protect the data you provide to us when you visit and use our website.

What User Data We Collect
We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to visit this page.

Collection of Personal Information
We collect personal health information about you, either from you directly or from a person who is acting on your behalf (i.e a parent/guardian). The information that we collect may include your name, date of birth, your address, health history, records of your visits and the care that you received.  All communication is strictly confidential and we will not release your information without your explicit permission or when it is required by law.

Use and Disclosure of Personal Health Information
We use and disclose your personal health information as follows:
To treat you.
To conduct health surveys.
To comply with legal and regulatory requirements.
To fulfill other purposes permitted or required by law.
With regard to the above uses and disclosures of your personal health records, you may access, correct, or request a copy of your personal health records at any time.

Safeguarding and Securing the Data
TouchStone Health is committed to securing your data and keeping it confidential.  We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
We will take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for the purposes you have consented to.
If you have questions about our policy, please let us know.

Email Communication
E-mails are sent to inform you of upcoming appointments, confirmation of appointments, changes to appointments and news of clinic updates or changes.  Clinic update emails are infrequent and all such emails will include simple instructions for removal from our notification lists.   If you have subscribed to one of our services, you can unsubscribe by following the instructions which will be included in e-mail that you receive.

Links to Other Websites
Our website contains links that lead to other websites. If you click on these links TouchStone Health is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Please make sure you read the privacy policy documentation of the website you go to from our website.

Medical Disclaimer
All material provided on this site is for informational purposes only and may not be construed as medical advice. This Website is not a replacement for the relationship you have with your health care providers.  No information on this site should be used as a substitute for a professional diagnosis and/or treatment and it does not create a doctor/patient relationship between you and the practitioners at TouchStone Health.  Any information provided is not medical advice and should not be substituted for regular consultations with your health care provider. If you have any questions or concerns about your health, please contact your health care provider’s office.

564-572 Weber Street North, Unit 3A
Waterloo, Ontario