TouchStone Health Photo
TouchStone Health Photo

COVID-19 Clinic Update

The Clinic is open for Acupuncture, Chiropractic, Massage, Naturopathic Appointments, and Holistic Nutrition at this time.

Some Naturopathic Appointments and Holistic Nutrition Appointment are also available virtually.

Here is an update on how things will be in clinic:

All surfaces that will be touched by human hands are scrubbed down with government approved disinfectant before and after each shift and before and after each patient. This includes door handles, treatment tables, therapeutic equipment to name the most common ones. We have a checklist that is followed after each patient to ensure we do not miss a thing.

We will be screening all patients before coming into the clinic through an online survey that will be sent to you 4 hours before your appointment to ensure you are healthy. Our clinic doors will be locked at all times to ensure no one will enter who hasn’t been screened for your safety and ours.  Any positively screened patients will be asked to reschedule their appointment and will be referred to their local health facility for testing.

Our practitioners submit a COVID-19 screening questionnaire before they start each and every shift in order to ensure that they are in good health, able to practice safely.

All patients will need to wear their own mask for the appointment and while in the clinic.  Please do not dispose of any masks or gloves at the clinic.

Please leave all children and other family members at home. Should you absolutely need someone else to join you, they will be screened as well.

We will not be using our waiting room or front desk. Instead, please wait in your car or outside until your practitioner will call/text you to come in. They will escort you in the clinic and you will go directly into your treatment room.

You are required to cleanse your hands upon entering the premises with the hand sanitizer provided for you by your practitioner. We advise you to do the same when you leave.

We would appreciate it if you could go to the washroom before coming to the clinic to avoid less contact in public spaces.

Your practitioner will be wearing Personal Protective Equipment (PPE) as per our regulatory bodies requirements and will be cleansing their hands between each patient visit to ensure no transmission of infectious agents.

Payment for appointments will be happening electronically (e-transfers) or via credit card through our online portal. All invoices for appointments will be sent electronically through the online portal.

If at any time during your visit with us you feel uncomfortable PLEASE communicate that to your practitioner as we will do everything possible to help you feel comfortable and safe. You and your family’s health are our primary concern and we are honoured to assist you in any way we can. Please book your appointment here and we look forward to welcoming you back.


Proper Hand washing Techniques

Sanitization of Phone

564-572 Weber Street North, Unit 3A
Waterloo, Ontario